Find the nearest epic Store.
Information concerning the migration of mtnmail.com.cy email accounts to epicmail.com.cy.
Everything you need for managing your line.
Find out what are the steps to follow to increase the chances of finding your stolen device.
Find out what you need to do in order to stop and report nuisance calls.
How to get a loaner device, while yours is being repaired.
Proper Smartphone Use
Tips and advice on how to use your smartphone safely.
Report spam messages received on your mobile via SMS and MMS.
Premium Rated Services
Learn about content services which are available through specific codes.
Terms & Conditions for Competitions
Check the repair status of your device.
Yes, in order to shop online you will need to create an eStore account. Moreover if you are an existing epic subscriber, once you create your eStore account, you can link your MyBill account and be able to renew your contract.
Just select the product you wish to purchase and add it to your shopping cart. You will then be asked to login or create an eStore account. Select the delivery method you prefer and add your personal and credit card information.
You can pay for your order using a credit or debit card. The service is provided in cooperation with the JCC Payments Systems (JCC), which provides special systems for the secure transmission of your credit / debit card details.
When the order process will be completed, you will then be asked if you prefer to receive your products from the epic store of your choice or to receive your order by courier.
There is no additional charge to deliver your order, whether you choose to receive the ordered goods from the epic store of your choice or have it delivered by courier.
The ordered goods are sent to the submitted address or the epic store you have selected within 2-4 working days.
Due to the unprecedented situation and events during this period, there is a significantly increased amount of orders and this may cause short delays on delivery times. Epic, in collaboration with our partner courier, is making every possible effort for orders to be delivered the soonest possible. We kindly ask for your understanding, for which we thank you, until the situation returns back to normal.
You can track your order from your account page.
In order to receive your order, you need to provide a valid identity card or passport.
Please browse through our Frequently Asked Questions and Settings sections below.
If you require support, please contact us on telephone number 136 or use the other support options provided.
Help is just a phone call away.
Information concerning the automatic WiFi SSID (network name) change at home or the office.
Call or e-mail epic for
support or assistance.
Connect now easily and quickly
The self care app that allows you to manage your line, from your smartphone.
Have full control over your line online