A cookie is a small text file that visited websites save on your device. Cookies are used to provide visitors access to various functions. The information in the cookie can be used to track your internet usage.
How do we use cookies
We use cookies on our websites (epic.com.cy, epicpay.com.cy, ebill.epic.com.cy) to manage sessions and in general improve user experience. Cookies can also be used to compile anonymous, aggregated statistics that allow us to understand how people use the site and help us to improve the structure and its content. You can change your browser settings to reject some or all cookies. However, your experience of the site and the services we are able to offer, may be affected if you do not allow cookies.
Below you can find more details as regards the categorization of the cookies and how they work.
Strictly Necessary cookies: These cookies are used to enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how our website functions. The table below explains the cookies we use and why.
Performance cookies: These cookies are used to collect information about how visitors use the website, for example, what pages they visit most and if they get error messages. The cookies collect aggregated information anonymously, that does not identify the visitor. They are used exclusively to compile reports and to help us improve the performance of our website. This information is only used to help us improve our website experience, fix issues on the site quickly and make the site easier to use.
Marketing cookies: These cookies are used on our website to display relevant content that best suits you and your interests. It can be used for targeted advertising/ offers, limiting ad serving or measuring the effectiveness of a promotional campaign. We may use these cookies to remember the sites you visit to determine which e-marketing channels are more efficient and allow us to reward partners and external websites. From time to time certain YouTube videos are embedded in our website that activate certain cookies when you play the video. Those cookies are activated by YouTube only and cannot be disabled from our end.
The table below makes a detailed description of the cookies per URL:
| URL | Cookie | Purpose | Cookies Category | Expiration |
| epic.com.cy | BRAINCACHE-SSID | This cookie is associated with a user’s session on the website. It expires in 1 day or when a user closes the window. It is used to save the user’s session to transfer from server to server if the website crashes. | Strictly Necessary | 1 day |
| epic.com.cy | OptanonConsent | This cookie stores information about the cookies on our site and records the cookie choices that the user has made. The cookie contains no information that can identify the site visitor. | Strictly Necessary | 1 year |
| epic.com.cy | PHPSESSID | The cookie is used to store and identify a user’s unique session ID for the purpose of managing the user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. | Strictly Necessary | Session |
| epic.com.cy | .ASPXANONYMOUS | This cookie is used by sites using the .NET technology platform from Microsoft. It enables the site to maintain an anonymous user-id to track unique users within a session without them logging in or otherwise identifying themselves. | Strictly Necessary | 70 days |
| epic.com.cy | ASP.NET_SessionId | This cookie is automatically generated by asp.net. It is created the first time a user accesses our website over the browser and maintains an anonymised user session by the server. | Strictly Necessary | Session |
| epic.com.cy | _gat_UA | This cookie is associated with Google Universal Analytics and it is used to limit the number of requests that can be made by a user. | Performance | 1 minute |
| epic.com.cy | _ga | This cookie is associated with Google Universal Analytics. It is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | Performance | 2 years |
| epic.com.cy | _gid | This cookie is associated with Google Universal Analytics. It is used to distinguish users and understand the user journey within our website. | Performance | 24 hours |
| epic.com.cy | CONSENT | YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. | Performance | 2 year |
| epic.com.cy | _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers. | Marketing | 3 months |
| epic.com.cy | fr | Used by Facebook as part of their embedded services on our website. | Marketing (activated when embedded Youtube video is played) | 3 months |
| epic.com.cy | YSC | This cookie is set by Youtube and is used to track the views of embedded videos. | Marketing (activated when embedded Youtube video is played) | Session |
| epic.com.cy | VISITOR_INFO1_LIVE | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. | Marketing (activated when embedded Youtube video is played) | 6 months |
| epic.com.cy | IDE | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. It is used to present users with ads that are relevant to them according to the user profile. | Marketing | 1 year |
| epic.com.cy | yt-remote-device-id | Stores the user's video player preferences when using the embedded YouTube video player. | Marketing (activated when embedded Youtube video is played) | Persistent |
| epic.com.cy | yt-remote-connected-devices | Stores the user's video player preferences when using the embedded YouTube video player. | Marketing (activated when embedded Youtube video is played) | Persistent |
| epic.com.cy | yt.innertube::requests | Stores the user's video player preferences when using the embedded YouTube video player. | Marketing (activated when embedded Youtube video is played) | Persistent |
| epic.com.cy | yt.innertube::nextId | Stores the user's video player preferences when using the embedded YouTube video player. | Marketing (activated when embedded Youtube video is played) | Persistent |
| ebill.epic.com.cy | .ASPXANONYMOUS | This cookie is used by sites using the .NET technology platform from Microsoft. It enables the site to maintain an anonymous user-id to track unique users within a session without them logging in or otherwise identifying themselves. | Strictly Necessary | 70 days |
| ebill.epic.com.cy | ASP.NET_SessionId | This cookie is automatically generated by asp.net. It is created the first time a user accesses our website over the browser and maintains an anonymised user session by the server. | Strictly Necessary | Session |
How to control Cookies
If you would prefer cookies to be rejected, change the settings in your web browser so that you either automatically refuse cookies to be downloaded or are prompted each time a website requests to save a cookie. Cookies that have been previously downloaded can also be deleted through the web browser. For more information, see the documentation for your web browser.
Find out how to manage your cookies using the most popular browsers below:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac