Contract Renewal

Renew your contract plan and benefit from a discount on your monthly fee.

Discount on Monthly Fee for Up2U plans (18-months contracts)

Discount on Monthly Fee for mobile telephony plans (24-months contracts)

Terms and Conditions

1. The offer is valid for existing mobile telephony plans and  Up2U 10+ subscribers whose contract period has expired and (a) Their line was not suspended more than twice during the 18month contract period; (b) The total amount paid by the subscriber during the 18month contract period was more than €25

2. In the event that the subscriber chooses to terminate the contract prior to the minimum contract period, cancellation fees will apply

3. The Subscribers can't benefit from the additional discount of Mobile Internet service

4. The discount on invoice that subscribers are benefit from is determined by the minimum period of the subscription contract. If the Customer wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay the amount of €27 as Administration Termination Fee and shall be required to settle all outstanding charges and fees until the disconnection of the line

5. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.

Existing epic subscribers who wish to renew their contract with a discount on the monthly fee, can also get the mobile phone, tablet or laptop of their choice with monthly instalments. 

Terms and Conditions

1. Applies only for Contract Renewals with 24 months mobile telephony and 18 months Up2U 10+ contracts.
2. Monthly instalments are valid only for Contract Renewals with discount on monthly fee.
3. The subscriber has the choice to purchase the mobile handset on monthly instalments provided that he/she accepts to use the Direct Debit for the settlement of the monthly bill.
4. Monthly instalments may vary depending on the plan chosen by mobile telephony plan subscriber, must cover the retail price of the handset in whole and/or in part and the installments duration could be from 6 to 24 months. The installments duration cannot exceed the remaining months until the expiration of the contract.
5. In the event of contract termination prior to the minimum contract period, the subscriber must settle the amount of the remaining monthly instalments. 

 Renew your contract plan and get a discount on a new device:  

Terms and Conditions

1. The offer is valid for existing on Mobile Telephony and Up2U 10+ subscribers whose contract period has expired and (a) Their line was not suspended more than twice during the 18month contract period; (b) The total amount paid by the subscriber during the 18month contract period was more than €25

2. In the event that the subscriber chooses to terminate the contract prior to the minimum contract period, cancellation fees will apply

3. The Subscribers cannot benefit from the additional discount of Mobile Internet service

4. The discount on invoice that subscribers are benefit from is determined by the minimum period of the subscription contract. If the Customer wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay the amount of €27 as Administration Termination Fee and shall be required to settle all outstanding charges and fees until the disconnection of the line

5. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.