Connect with an epic Mobile Telephony contract plan and take advantage of our offer for a discount on your monthly fee or a discount on a device.

Discount on Monthly Fee for 24 months, valid for all types of new connections

Applies for all connections to 24 month Mobile Telephony contract plan.

For Contract Renewals click here 

Out of bundle charges 

If you used all your inclusive data volume, you have the following options:

1. Activate Data Booster when epic notifies you via SMS that your data usage has reached the 80% 
2. Add an Mobile Internet Add-On to your plan. Have a look at the available epic Mobile Internet Add-Ons here

Roaming & International call charges

 *Call charges are quoted per minute and are charged per 60-second increments.

Other charges

Automatic monthly Credit Limit set by Epic per GSM number

New Subscribers:  € 150
Existing Subscribers: Minimum € 150 / Maximum*: The average of the most recent 4 invoices multiplied by 2.

*Example of the maximum  credit limit of an existing subscriber: If the 4 most recent invoices of an existing subscriber were: €120, €165, €240 and €170, then their average amount is multiplied by 2 to give us the new credit limit of the specific subscriber,

i.e. [(€120 + €165 + €240 + €170) : 4] Χ 2 = €347.50.

Notes:
1)      Above prices do not include V.A.T
2)      “New subscriber” is considered the subscriber whose line has not yet completed 4 calendar months since the activation of his/her line. 
3)      “Existing subscriber” is considered the subscriber whose line has completed the first 4 calendar months since the activation of his/her line.

Credit Limit set by Subscriber per GSM number

Subscribers can establish a monthly credit limit per GSM number by visiting an Epic store or by calling 136.

The credit limit can be set to the following limits: €0, €10, €20, €50 or the Automatic Credit Limit as set out above.

The terms and conditions of the additional service “Credit Limit Service” are:  

1. The Additional Service “Credit Limit Service” (herein after the “Service”) provides a Credit Limit (herein after the «Limit») to the additional charges that a Subscriber can generate during each month which are over and above his/her monthly contractual Subscription fees.   
2. Once the Limit has been reached, the Subscriber will not be able to make any further chargeable usage until the 1st of the next month. 
3. Chargeable usage in these Terms and Conditions refers to, but is not limited to, any calls, texts, MMS and roaming usage which are over and above the monthly contractual Subscription fees. 
4. The Limit is calculated and applied in addition to the monthly contractual subscription fees and any additional services (e.g. boosters) which the Subscriber may add to their subscription contract.
5. In case of International Roaming, Epic will provide the best service possible to implement the Limit. However, due to delays that might occur by some third-party international providers, there might be circumstances where the Limit is exceeded. If this occurs, the subscriber will be liable for any charges generated even if the Limit is exceeded.
6. These Terms and Conditions apply in addition to the terms of Subscriber’s subscription contract for telephony services.
7. The Subscriber declares that he has read and understood the above Terms & Conditions which he/she accepts them unreservedly.

For subscription contracts completed before 4/2/2022 the following Terms & Conditions apply.

Terms & Conditions Of The Subscription Contract from 25/5/2018 until 3/2/2022

For subscription contracts completed from 4/2/2022 the following Terms & Conditions apply.

Terms & Conditions Of The Subscription Contract from 4/2/2022

You can find out more about the inflation price adjustment here.

For Terms & Conditions for Special Offers please click on the below link

https://www.epic.com.cy/en/page/Xcf3SF8IA/terms-conditions-for-special-offers

Additionally:

1. The above offers and prices without device are valid for 24-month Mobile Telephony contract plans with postpaid or prepaid number portability from another provider, only at the eStore.
2. The above offers and prices for discount on device are valid for the 24-months Mobile Telephony contract plans with postpaid number portability from another provider, only at the  eStore.
3. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.
4. One-off connection fee of €9.99 for every new contract, charged on the first monthly bill.
5. If the Customer wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay the amount of €27 as Administration Termination Fee and shall be required to settle all outstanding charges and fees until the disconnection of the line.
6. In the event that the Customer obtains a device with a discount and/or on monthly installments along with their selected epic Mobile Telephony Plan and wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay pro rata the discount that he/she benefited and/or any remaining instalments.

 5G Unlimited Max Plan - T&C's

1. Epic's 5G network has over 90% population coverage and over 60% geographical coverage. Epic continually invests in its network to expand its population and geographical coverage.
2. A 5G enabled device must be used in order to enjoy Epic's 5G network. If the Subscriber's device is not 5G enabled, the Subscriber’s device will connect to other technologies available on Epic's network (e.g. 4G). If the Subscriber is in a location not covered by Epic's 5G network, the Subscriber's device will automatically switch to the available network and reconnect to Epic’s 5G network once the device is in a location with 5G coverage.
3. With the 5G Unlimited Max plan, the Subscriber can use the maximum speed available on Epic’s network, subject to the fair use policy in these terms.
4. A fair use limit applies in relation to the use of data. For 5G Unlimited Max plans the fair use limit is 150GB. If the Subscriber exceeds this limit in a calendar month, Epic considers that other users are likely to be adversely affected. If the Subscriber’s use of data exceeds this fair use limit, the maximum speed for data usage may be reduced for the remainder of that calendar month. The data speed reduction will have no impact on browsing, sending/receiving emails and using social media (e.g. Instagram, Facebook, Whatsapp etc.), making and receiving HD quality video calls, downloading and updating apps, streaming music and videos in HD and full-HD, but services demanding higher bandwidths (e.g. streaming in 4K) will probably be affected.
5. The Subscriber must use Epic’s services for private, personal, and legitimate consumer purposes only. This plan is designed for use in devices which can use all plan benefits (voice, SMS and data). Epic offers plans and services for use in other devices such as dongles, routers etc. Epic monitors subscribers’ use of the Services to identify whether a subscriber uses the Services in accordance with these terms and Epic’s policies and to monitor network performance. Epic may implement measures to manage the traffic across its network in exceptional circumstances (i) to prevent impending network congestion and/or (ii) to mitigate the effects of any exceptional or temporary network congestion and/or (iii) to preserve the integrity and security of its networks, services, or equipment and/or (iv) to ensure that the service received by the Subscriber is not affected by a minority of users generating high network demand (e.g. large bandwidths over long periods of time). In such circumstances or if the Subscriber is does not use the services in accordance with these terms, Epic reserves the right, at its sole discretion, to reduce the speed available to such Subscriber and take other appropriate measures.
6. In accordance with the “Roam Like At Home” Regulation, a fair usage policy applies, with a 28GB limit on the volume of data the Subscriber can use for free while roaming within the EU. After reaching the above limit, the Subscriber is notified accordingly and cannot use data while on roaming until the end of the month. The Subscriber has the option to continue using data at additional charges (roaming charges apply) if the specific facility has been activated at an Epic store or by calling 136.
7. These terms and conditions apply in addition to the terms and conditions of the subscription contract.

5G Unlimited Max Plus Plan - T&C's

1. Epic's 5G network has over 90% population coverage and over 60% geographical coverage. Epic continually invests in its network to expand its population and geographical coverage.
2. A 5G enabled device must be used in order to enjoy Epic's 5G network. If the Subscriber's device is not 5G enabled, the Subscriber’s device will connect to other technologies available on Epic's network (e.g. 4G). If the Subscriber is in a location not covered by Epic's 5G network, the Subscriber's device will automatically switch to the available network and reconnect to Epic’s 5G network once the device is in a location with 5G coverage.
3. With the 5G Unlimited Max Plus plan, the Subscriber can use the maximum speed available on Epic’s network, subject to the fair use policy in these terms.
4. A fair use limit applies in relation to the use of data. For 5G Unlimited Max Plus plans the fair use limit is 300GB. If the Subscriber exceeds this limit in a calendar month, Epic considers that other users are likely to be adversely affected. If the Subscriber’s use of data exceeds this fair use limit, the maximum speed for data usage may be reduced for the remainder of that calendar month. The data speed reduction will have no impact on browsing, sending/receiving emails and using social media (e.g. Instagram, Facebook, Whatsapp etc.), making and receiving HD quality video calls, downloading and updating apps, streaming music and videos in HD and full-HD, but services demanding higher bandwidths (e.g. streaming in 4K) will probably be affected.
5. The Subscriber must use Epic’s services for private, personal, and legitimate consumer purposes only. This plan is designed for use in devices which can use all plan benefits (voice, SMS and data). Epic offers plans and services for use in other devices such as dongles, routers etc. Epic monitors subscribers’ use of the Services to identify whether a subscriber uses the Services in accordance with these terms and Epic’s policies and to monitor network performance. Epic may implement measures to manage the traffic across its network in exceptional circumstances (i) to prevent impending network congestion and/or (ii) to mitigate the effects of any exceptional or temporary network congestion and/or (iii) to preserve the integrity and security of its networks, services, or equipment and/or (iv) to ensure that the service received by the Subscriber is not affected by a minority of users generating high network demand (e.g. large bandwidths over long periods of time). In such circumstances or if the Subscriber is does not use the services in accordance with these terms, Epic reserves the right, at its sole discretion, to reduce the speed available to such Subscriber and take other appropriate measures.
6. The 5G Unlimited Max Plus mobile plan includes 100 minutes of international calls per month, while connected to epic's mobile network in the Republic of Cyprus, to the following destinations (mobile and fixed numbers): Alaska, American Virgin Islands, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hawaii, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Lithuania, Luxembourg, Malta, Martinique, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovak Republic, South Korea, Spain, Sweden, Taiwan, United Kingdom, United States, Vatican City
7. Unused monthly allowance of international calls cannot be transferred.
8. In accordance with the “Roam Like At Home” Regulation, a fair usage policy applies, with a 37GB limit on the volume of data the Subscriber can use for free while roaming within the EU. After reaching the above limit, the Subscriber is notified accordingly and cannot use data while on roaming until the end of the month. The Subscriber has the option to continue using data at additional charges (roaming charges apply) if the specific facility has been activated at an Epic store or by calling 136.
9. These terms and conditions apply in addition to the terms and conditions of the subscription contract.

Terms & Conditions Of The Subscription Contract from 16/6/2014 until 24/5/2018