Mobile Telephony Plans

Connect with an epic Mobile Telephony contract plan and take advantage of our offer for a discount on your monthly fee or a discount on a device.

Discount on Monthly Fee for 24 months, valid for all types of new connections

Applies for connections with number portability, connections with new number and connections from epic PayAsYouGo line to an 24 month Mobile Telephony contract plan.

Discount on Device

Applies for connections with number portability, connections with new number and connections from  Pay As You Go line to a 24 month Mobile Telephony contract plan.

For Contract Renewals click here

Out of bundle charges - Calls

Out of bundle charges - SMS & MMS

Out of bundle charges - Data

If you used all your inclusive data volume, you have the following options:

1. Continue surfing with the charges with the above out of bundle charges
2. Activate Data Booster when epic notifies you via SMS that your data usage has reached the 80% 
3. Add an Mobile Internet Add-On to your plan. Have a look at the available epic Mobile Internet Add-Ons here

Roaming & International call charges

 *Call charges are quoted per minute and are charged per 20-second increments.

Other charges

New Subscribers:  € 150
Existing Subscribers: Minimum € 150 / Maximum*: The average of the most recent 4 invoices multiplied by 2.

*Example of the maximum  credit limit of an existing subscriber: If the 4 most recent invoices of an existing subscriber were: €120, €165, €240 and €170, then their average amount is multiplied by 2 to give us the new credit limit of the specific subscriber,

i.e. [(€120 + €165 + €240 + €170) : 4] Χ 2 = €347.50.

Notes:
1)      Above prices do not include V.A.T
2)      “New subscriber” is considered the subscriber whose line has not yet completed 4 calendar months since the activation of his/her line. 
3)      “Existing subscriber” is considered the subscriber whose line has completed the first 4 calendar months since the activation of his/her line.

For the subscription contract Terms & Conditions apply.

Additionally:

1. The above offers and prices without device are valid for 24-month Mobile Telephony contract plans with postpaid or prepaid number portability from another provider, only at the eStore.
2. The above offers and prices for discount on device are valid for the 24-months Mobile Telephony contract plans with postpaid number portability from another provider, only at the  eStore.
3. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.
4. One-off connection fee of €9.99 for every new contract, charged on the first monthly bill.
5. If the Customer wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay the amount of €27 as Administration Termination Fee and shall be required to settle all outstanding charges and fees until the disconnection of the line.
6. In the event that the Customer obtains a device with a discount and/or on monthly installments along with their selected epic Mobile Telephony Plan and wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay pro rata the discount that he/she benefited and/or any remaining instalments.

 Terms & Conditions for the Offer "12 months extra discount on the monthly fee"

1. The offer will be available for all approved subscription plan orders, that will be placed during the offer period from new customers, to any Mobile Telephony plan for the minimum duration of 24 months.

2. The offer is valid from 15/01/2021 until 14/02/2021 through epic’s website (www.epic.com.cy).

3. The subscribers will benefit from a 50% discount on the monthly fee for 12 (twelve) months, from the price of the current offer. More specifically, based on the mobile plan that the subscribers will choose, the monthly fee for the first 12 (twelve) months is as per below:

4. Upon the expiry of the Offer and after the completion of the 12th month, the offer for Discount on Invoice on the initial price of the plan, where applicable, continues to apply on the subscriber’s monthly fee for the remaining minimum subscription period, i.e. from 13th month until the 24th month.

5. epic reserves the right to amend the present terms at any given time without prior notice.

6. The present terms and conditions apply in addition and supplementary to the terms and conditions of the subscription contract signed by the subscriber.  

 epic  Christmas Offer 2020 - Terms and Conditions

1. The Christmas Offer 2020 (hereinafter the "Offer") is valid only for new subscribers who transfer their number to any Unlimited Mobile Plan for a minimum subscription period of 24 months and for existing subscribers with contract renewal at Unlimited Mobile Plans (excluding Unlimited 2), for a minimum subscription period of 24 months.  

2. Subscribers that meet the criteria set out in the Offer, benefit from discount on handset, as well as from discount on their monthly fee.  

3. The duration of the Offer is from the 16th November 2020 until Saturday 9th of January 2021 (hereinafter as the "Offer Period").  

4. The handset discount will be calculated based on the μobile plan selected by each subscriber:

 Unlimited 2 –10% handset discount 

 Unlimited 6 – 20% handset discount 

 Unlimited 12 – 30% handset discount 

 Unlimited All – 40% handset discount   

5. The handset’s percentage discount should not exceed the amount of €400 (four hundred euro). Some devices benefit from a total discount of more than €400 (four hundred euro), which is due to a combination of offers which are available for those devices. 

6. New and existing subscribers who will benefit from the Offer will not be able to downgrade their plans until the end of the 24-month contract.  

7. The discount on the handset will apply to all devices that will be available during the Offer Period and/or until stock last.  

8. The purchase of any handset with monthly instalments requires that the subscriber accepts the settlement of his monthly bill via Standing Order (Direct Debit).  

9. The Offer does not apply to the transfer of a prepaid telephone number.  

10.These terms and conditions apply in combination and/or in addition to the terms and conditions for the purchase of a new device with monthly instalments as well as with the terms and conditions of the subscription contract.  

11.epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

Special Terms and Conditions for Unlimited ALL

1. The Unlimited ALL mobile plan includes unlimited minutes, SMS and data and can only be used on mobile telephony devices (smartphones). It cannot be used on any other device like tablets, dongles, laptops, etc., for which the Mobile Internet plans of epic are valid. For more information about Mobile Internet plans visit https://www.epic.com.cy/en/page/H1iGQaf0/internet-everywhere
2. After the consumption of 100GB data volume, the speed for the use of mobile data is reduced to up to 512kbps.
3. A fair usage policy applies, as per "Roam like at home" Regulation , with a 20GB limit on the volume of data you can consume for free while on roaming within the EU. After the consumption of the above limit the subscriber is notified accordingly and the Mobile Internet service cannot be used while on roaming until the end of the month. The subscriber has the option to continue the use of Mobile Internet with additional charge (roaming charges apply) if he has activated the specific facility via epic Customer Service or in any epic store.
4. The multi-SIM service does not apply to the Unlimited ALL plan.
5. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.

Terms & Conditions for the Offer "Unlimited ALL €29.99 for the first 6 months"

1. The offer will be valid from 16/06/2020 until 31/08/2020 (“the offer period”) and applies for existing subscribers with contract renewal at Unlimited ALL Plan for a minimum subscription period of 24 months.
2. Subscribers will benefit from an additional discount for 6 (six) months at their monthly fee of the Unlimited ALL mobile plan.
3. Upon the expiry of the current Offer, the offer for Discount on Invoice, where applicable, continues to run on the Subscriber’s monthly fee for the remaining minimum subscription period.
4. epic reserves the right to amend the present terms and conditions of the Offer at any given time without prior notice.
5. The present terms and conditions apply in addition and supplementary to the terms and conditions of the subscription contract signed by the subscriber.

 Terms & Conditions for the Offer "3 months FREE monthly fee"

1. The offer will be available for all new customers to any Mobile Telephony plan for the minimum period of the 24 months.
2. The offer will be valid from 25/05/2020 until 12/11/2020 through the epic’s website and from 05/06/2020 until 30/09/2020 through epic Stores and selected distributors.
3. The subscribers will benefit of 3 (three) monthly fees, based on the Mobile Telephony plan selected, free.
4. Upon the expiry of the current Offer, the offer for Discount on Invoice, where applicable, continues to run on the Subscriber’s monthly fee for the remaining minimum subscription period.
5. epic reserves the right to amend the present terms at any given time without prior notice.
6. The present terms and conditions apply in addition and supplementary to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions Of The Subscription Contract from 25/5/2018
Terms & Conditions Of The Subscription Contract from 16/6/2014 until 24/5/2018