Mobile Telephony Plans

Connect with an epic Mobile Telephony contract plan and take advantage of our offer for a discount on your monthly fee or a discount on a device.

Discount on Monthly Fee for 24 months, valid for all types of new connections

Applies for all connections to 24 month Mobile Telephony contract plan.

Discount on Device

Applies for connections with number portability, connections with new number and connections from  Pay As You Go line to a 24 month Mobile Telephony contract plan.

For Contract Renewals click here 

Out of bundle charges 

If you used all your inclusive data volume, you have the following options:

1. Activate Data Booster when epic notifies you via SMS that your data usage has reached the 80% 
2. Add an Mobile Internet Add-On to your plan. Have a look at the available epic Mobile Internet Add-Ons here

Roaming & International call charges

 *Call charges are quoted per minute and are charged per 30-second increments.

Other charges

New Subscribers:  € 150
Existing Subscribers: Minimum € 150 / Maximum*: The average of the most recent 4 invoices multiplied by 2.

*Example of the maximum  credit limit of an existing subscriber: If the 4 most recent invoices of an existing subscriber were: €120, €165, €240 and €170, then their average amount is multiplied by 2 to give us the new credit limit of the specific subscriber,

i.e. [(€120 + €165 + €240 + €170) : 4] Χ 2 = €347.50.

Notes:
1)      Above prices do not include V.A.T
2)      “New subscriber” is considered the subscriber whose line has not yet completed 4 calendar months since the activation of his/her line. 
3)      “Existing subscriber” is considered the subscriber whose line has completed the first 4 calendar months since the activation of his/her line.

For the subscription contract Terms & Conditions apply.

Additionally:

1. The above offers and prices without device are valid for 24-month Mobile Telephony contract plans with postpaid or prepaid number portability from another provider, only at the eStore.
2. The above offers and prices for discount on device are valid for the 24-months Mobile Telephony contract plans with postpaid number portability from another provider, only at the  eStore.
3. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.
4. One-off connection fee of €9.99 for every new contract, charged on the first monthly bill.
5. If the Customer wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay the amount of €27 as Administration Termination Fee and shall be required to settle all outstanding charges and fees until the disconnection of the line.
6. In the event that the Customer obtains a device with a discount and/or on monthly installments along with their selected epic Mobile Telephony Plan and wishes to disconnect from epic’s network prior to the expiration of the Minimum Period, the Customer shall pay pro rata the discount that he/she benefited and/or any remaining instalments.

Terms & Conditions of Offer "Unlimited ALL Plus - 12 months €29.99 to the monthly fee"

1. The Offer “Unlimited ALL Plus - 12 months €29.99 to the monthly fee” (hereinafter the "Offer") is available to new Epic subscribers to Unlimited All Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months. The Offer is available only via Epic’s stores or Epic’s selected distributors.

2. The Offer period is from 10/09/2021 until 31/10/2021.

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12  months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the initial 12 month period of the contract.

6. The new subscribers who transfer their mobile telephony number to Epic from another telecom provider, signing the portability form, will benefit from an additional €100 discount, at the signing of the Offer’s contract, on any device they wish to combine with the subscription contract.

7. epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

8. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions of Onlie Offer "Unlimited ALL Plus - 24 months €29.99 to the monthly fee"

1. The Offer “Unlimited ALL Plus - 24 months €29.99 to the monthly fee” (hereinafter the "Offer") is available to new Epic subscribers to Unlimited All Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months. The Offer is available only through epic’s website (www.epic.com.cy).

2. The Offer period is from 10/09/2021 until 31/10/2021.

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 24  months, from the price of the current offer as per below:

4. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the initial 24 month period of the contract.

5. The new subscribers who transfer their mobile telephony number to Epic from another telecom provider, signing the portability form, will benefit from an additional €100 discount, at the signing of the Offer’s contract, on any device they wish to combine with the subscription contract.

6. epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions of Offer "Additional discount on the monthly fee for renewals"

1. The Offer “Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to Unlimited All Plus & Unlimited 15 Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer period is from 10/09/2021 until 31/10/2021.

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 6 months, from the price of the current offer as per below:

4. After the completion of the 6th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 7th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 6-initial month period of the contract.

6. The subscribers who renew their mobile telephony number to Epic Unlimited ALL plus plan will benefit from an additional €100 discount, at the signing of the Offer’s contract, on any device they wish to combine with the subscription contract.

7. epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

8. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions of Offer "Free the 1st monthly fee"

1. The Offer “Free the 1st monthly fee” (hereinafter the "Offer") is available to new Epic subscribers who transfer their post-paid mobile telephony number from another telecom provider, by signing a portability form, to Small 1 or Medium 3 mobile telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.
2. The Offer period is from 15/09/2021 until 31/10/2021.
3. With the Offer, the subscribers will benefit with 1 free month from their monthly fee, on the plan they will choose.
4. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 1st month of the contract.
5. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.
6. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms and Conditions for Unlimited ALL

1. The Unlimited ALL mobile plan includes unlimited minutes, SMS and data and can only be used on mobile telephony devices (smartphones). It cannot be used on any other device like tablets, dongles, laptops, etc., for which the Mobile Internet plans of epic are valid. For more information about Mobile Internet plans visit https://www.epic.com.cy/en/page/H1iGQaf0/internet-everywhere
2. After the consumption of 100GB data volume, the speed for the use of mobile data is reduced to up to 512kbps.
3. A fair usage policy applies, as per "Roam like at home" Regulation , with a 20GB limit on the volume of data you can consume for free while on roaming within the EU. After the consumption of the above limit the subscriber is notified accordingly and the Mobile Internet service cannot be used while on roaming until the end of the month. The subscriber has the option to continue the use of Mobile Internet with additional charge (roaming charges apply) if he has activated the specific facility via epic Customer Service or in any epic store.
4. The multi-SIM service does not apply to the Unlimited ALL plan.
5. The present terms and conditions apply supplementary to the terms and conditions of the subscription contract.

Terms and Conditions for Unlimited ALL Plus

1. The Unlimited ALL Plus Plan includes unlimited minutes, SMS and data and:
   1. can only be used on mobile telephony devices. It cannot be used on any other device (such as tablets, dongles, laptops, etc.). For other devices, the Subscriber may use Epic’s Mobile Internet services,
   2. cannot be used in conjunction with the Multi-SIM service.
2. The Subscriber must use Epic’s services for private, personal, and legitimate consumer purposes only. The Subscriber’s use of Epic’s services should not exceed that reasonably expected of a reasonable person using them for these purposes. The fair use limit in relation to the use of data for Unlimited ALL Plus plans is 300GB, and if the Subscriber exceeds this limit in a calendar month, Epic considers that other users are likely to be adversely affected. If the Subscriber’s use of data exceeds this fair use limit, the maximum speed for data usage will be reduced for the remainder of that calendar month. The data speed reduction will have little to no impact on browsing, sending/receiving emails and using social media (e.g. Instagram, Facebook, Whatsapp etc.), but services demanding higher bandwidths (e.g. streaming in high definition) may be affected. Epic continuously monitors network performance to ensure that the service received by the Subscriber is not affected by a minority of users generating high network demand.
3. The Unlimited ALL Plus mobile plan includes 100 minutes of international calls per month to the following destinations (mobile and fixed numbers): Alaska, American Virgin Islands, Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hawaii, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Lithuania, Luxembourg, Malta, Martinique, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovak Republic, South Korea, Spain, Sweden, Taiwan, United Kingdom, United States, Vatican City
4. Unused monthly allowance of international calls cannot be transferred.
5. In accordance with the “Roam Like At Home” Regulation, a fair usage policy applies, with a 20GB limit on the volume of data the Subscriber can use for free while roaming within the EU. After reaching the above limit, the Subscriber is notified accordingly and cannot use data while on roaming until the end of the month. The Subscriber has the option to continue using data at additional charges (roaming charges apply) if the specific facility has been activated at an Epic store or by calling 136.
6. These terms and conditions apply in addition to the terms and conditions of the subscription contract.

 Terms & Conditions for the Online Offer "12 months extra discount on the monthly fee"

1. The offer will be available for all approved subscription plan orders, that will be placed during the offer period from new customers, to any Mobile Telephony plan for the minimum duration of 24 months.

2. The offer is valid from 13/03/2021 until 09/09/2021 through epic’s website (www.epic.com.cy).

3. The subscribers will benefit from a 50% discount on the monthly fee for 12 (twelve) months, from the price of the current offer. More specifically, based on the mobile plan that the subscribers will choose, the monthly fee for the first 12 (twelve) months is as per below:

4. Upon the expiry of the Offer and after the completion of the 12th month, the offer for Discount on Invoice on the initial price of the plan, where applicable, continues to apply on the subscriber’s monthly fee for the remaining minimum subscription period, i.e. from 13th month until the 24th month.

5. The Offer will be lost and will not be transferred to another plan, in the event that a subscriber changes their plan within the 12-month period.  

6. epic reserves the right to amend the present terms at any given time without prior notice.

7. The present terms and conditions apply in addition and supplementary to the terms and conditions of the subscription contract signed by the subscriber. 

Terms & Conditions of Offer "6 months extra discount on the monthly fee"

1. The Offer 6 months extra discount on the monthly fee (hereinafter the "Offer") is valid only for all new subscriptions to any Mobile Telephony plan for the minimum duration of 24 months, made through an Epic store or Epic’s selected distributors.

2. The duration of the Offer is from 13/03/2021 until 15/06/2021 (hereinafter as the "Offer Period").

3. The subscribers will benefit from a 50% discount on the monthly fee for 6 (six) months, from the price of the current offer. More specifically, based on the mobile plan that the subscribers will choose, the monthly fee for the first 6 (six) months is as per below:

4. After the completion of the 6th month, the offer for Discount on Invoice on the initial price of the plan, where applicable, continues to apply on the subscriber’s monthly fee for the remaining minimum subscription period, i.e. from 7th month until the 24th month.

5. The Offer will be lost and will not be transferred to another plan, in the event that a subscriber changes their plan within the 6-month period. 

6. epic reserves the right to amend the present terms of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions of Offer "Additional discount on the monthly fee for renewals"

1. The Offer is available for existing subscribers to Mobile Telephony, on renewal of their subscription plan, when they take any Unlimited Mobile Plan by Epic (excluding Unlimited 5), for a minimum subscription period of 24 months.

2. The duration of the Offer is from 13/03/2021 until 09/09/2021 (hereinafter as the "Offer Period").

3. The subscribers will benefit from a discount on the monthly fee for 6 (six) months, from the price of the current offer. More specifically, based on the mobile plan that the subscribers will choose, the monthly fee for the first 6 (six) months is as per below:

4. After the completion of the 6th month, the offer for Discount on Invoice on the initial price of the plan, where applicable, continues to apply on the subscriber’s monthly fee for the remaining minimum subscription period, i.e. from 7th month until the 24th month.

5. The Offer will be lost and will not be transferred to another plan, in the event that a subscriber changes their plan within the 6-month period. 

6. epic reserves the right to amend the present terms of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

Terms & Conditions Of The Subscription Contract from 25/5/2018
Terms & Conditions Of The Subscription Contract from 16/6/2014 until 24/5/2018