Terms & Conditions of Special Offers

1. The Offer “May Offer 2023 - Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 02/05/2023 to 31/05/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Customers that will subscribe for a new contract online on https://www.estore.com.cy to any of the above mentioned Plans, will get the offer price for 24 months instead of 12.

7. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

8. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “May Offer 2023 - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 02/05/2023 to 31/05/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Easter Offer – Discount on Devices 2023” (hereinafter the «Offer») is available only to Subscribers as per paragraph 2 below, to any Mobile Telephony Plan (herein after the «Mobile Plan») for a minimum subscription period of 24-months.

2. The Offer applies to:

     - New Number Portability (Postpaid to Postpaid) to a Mobile Plan with discount on invoice and monthly instalments,  

     - New Contract Renewals to a Mobile Plan with discount on invoice and monthly instalments.

3. This Offer does not apply to the transfer of a prepaid telephone number.

4. The Offer is available from the 07/04/2023 to 30/04/2023 (“Offer Period”).

5. The Offer is available for the following Devices and Mobile Plans, until the end of the Offer Period or while stocks last:

• Device	Mobile Plan(s)
  Apple iPhone 14 Pro Max 128GB	5G Unlimited Max Plus
  Apple iPhone 14 Pro 128GB	5G Unlimited Max Plus
  Apple iPhone 14 Plus 128GB	5G Unlimited Max Plus
  Apple iPhone 14 128GB	5G Unlimited Max Plus
  Apple iPhone 11 64GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  XIAOMI 13 Pro 256GB	5G Unlimited Max Plus
  XIAOMI 13 256GB	5G Unlimited Max Plus
  Samsung Galaxy S23 Ultra 256GB	5G Unlimited Max Plus
  Samsung Galaxy S23+ 256GB	5G Unlimited Max Plus
  Samsung Galaxy S23 128GB	5G Unlimited Max Plus
  Samsung Galaxy A54 256GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus

6. The total discount on each device depends on Mobile Plan chosen by the Subscriber and is available on all Epic’s selling points.

7. With the purchase of the above device, subscribers will benefit from the Offers “Easter 2023 offer - Additional discount on the monthly fee for renewals” & “Easter 2023 offer - Additional discount on the monthly fee for new port in contracts” depending on the case and as long as they meet the necessary criteria.

8. The Offer requires Subscribers to accept the settlement of their monthly bill via Standing Order (Direct Debit).

9. Epic reserves the right to amend the terms and conditions of the Offer at any time. Any amendments will be posted on the official website.

10. These terms and conditions are supplementary and/or apply in addition to the terms and conditions for the purchase of a new device with monthly instalments as well as with the terms and conditions of the subscription contract.

1. The Offer “Easter Offer 2023 - Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 07/04/2023 to 30/04/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Customers that will subscribe for a new contract online on https://www.estore.com.cy to any of the above mentioned Plans, will get the offer price for 24 months instead of 12.

7. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

8. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Easter Offer 2023 - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 07/04/2023 to 30/04/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “March 2023 offer - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 03/03/2023 to 06/04/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “January 2023 offer - Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 09/01/2023 to 03/04/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Customers that will subscribe for a new contract online on https://www.estore.com.cy to any of the above mentioned Plans, will get the offer price for 24 months instead of 12.

7. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

8. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “January 2023 Offer - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 09/01/2023 to 02/03/2023 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Christmas Offer 2022 (hereinafter the "Offer") consists of 2 parts which the Subscriber can benefit separately or combine between the offer Christmas 1 "Discount on Device" and one of the Christmas 2 "Additional discount on the monthly fee".

2. Offer Period is from the 21/11/2022 to 08/01/2023.

3. Christmas 1 "Discount on Device" 

a. Christmas 1 "Discount on the Device" applies for:

i. new subscribers with the transfer of a subscription number from another provider by signing a portability form;

ii. existing subscribers with contract renewal.

b. Christmas 1 includes all Epic Mobile Plans (except 5G Value) for a minimum subscription period of 24 months.

c. Christmas 1 includes device discount which will be calculated based on the Mobile plan selected by the subscriber. Specifically, the following discounts apply:

d. The device discount cannot exceed the amount of four hundred euro (€400).

e. The discount on the device will be applied to the retail price of the devices that will be available during the Offer Period and/or until the stocks last.

f. Subscribers will be able to choose to pay for their new device via monthly instalments or receive only the discount and pay the remaining amount of the device in advance. The purchase of any device with monthly instalments is subject to the subscriber’s agreement to settle his monthly bill via Direct Debit.

g. New and existing subscribers who will benefit from the Christmas 1 Offer (either alone or in combination with Christmas 2), will only have the opportunity to upgrade and not downgrade their plan, before the end of their 24-month subscription contract.

h. Christmas 1 Offer can be combined with Christmas 2.

i. These terms and conditions of Christmas 1 apply in parallel and/or in addition to the terms and conditions for the purchase of a device with monthly instalments as well with the terms and conditions of the subscription contract.

4. Christmas 2 "Additional discount on the monthly fee"

a. Christmas 2 " Additional discount on the monthly fee" is valid for:

i. all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (“Plans”) for a minimum contract duration of 24 months

ii. existing Epic subscribers to 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans for a minimum contract duration of 24 months.

b. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months:

i. More specifically, the following discounts apply to new subscribers: 

ii. More specifically, the following discounts apply to existing subscribers: 

c. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

d. The Christmas 2 Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

e. Christmas 2 can be combined with Christmas 1.

f. The present terms and conditions of Christmas 2 apply in parallel and/or in addition to the terms and conditions of the subscription contract.

5. Εpic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

1. The Offer “Summer offer - Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 19/09/2022 to 17/10/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “September offer - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max Plus Mobile Telephony plan (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 06/09/2022 to 17/10/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Summer Offer – Discount on Devices 2022” (hereinafter the «Offer») is available only to new Subscribers as per paragraph 2 below, to any Mobile Telephony Plan (herein after the «Mobile Plan») for a minimum subscription period of 24-months.

2.The Offer applies to:

     - New Number Portability (Postpaid to Postpaid) to a Mobile Plan with discount on invoice and monthly instalments,  

     - New Contract Renewals to a Mobile Plan with discount on invoice and monthly instalments.

3. This Offer does not apply to the transfer of a prepaid telephone number.

4. The Offer is available from the 01/07/2022 to 31/08/2022 (“Offer Period”).

5. The Offer is available for the following Devices and Mobile Plans, until the end of the Offer Period or while stocks last:

• Device	Mobile Plan(s)
  Apple iPhone 13 Pro Max 128GB	5G Unlimited Max	5G Unlimited Max Plus
  Apple iPhone 13 Pro 128GB	5G Unlimited Max	5G Unlimited Max Plus
  Apple iPhone 13 128GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Apple iPhone 12 64GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Apple iPhone 11 64GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Samsung Galaxy S22 Ultra 256GB	5G Unlimited Max	5G Unlimited Max Plus
  Samsung Galaxy S22 Ultra 128GB	5G Unlimited Max	5G Unlimited Max Plus
  Samsung Galaxy S22+ 128GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Samsung Galaxy S22 128GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Samsung Galaxy A53 128GB	5G Value	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Xiaomi 12 Pro 256GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Xiaomi 12 128GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus
  Xiaomi 12X 128GB	5G Advanced	5G Unlimited Max	5G Unlimited Max Plus

6. During the Offer Period and/or while stocks last, subscribers who will proceed with a New Number Portability (Postpaid to Postpaid) to a Mobile Plan and will choose the following devices:

     - Samsung Galaxy S22 Ultra 256GB,

     - Samsung Galaxy S22+ 128GB,

     - Samsung Galaxy S22 128GB

they will receive as a gift the "Samsung Galaxy Watch 4 44mm", worth 199 euros.

7. During the Offer Period and/or while stocks last, subscribers who will proceed with a New Contract Renewal to a Mobile Plan and will choose the following devices:

     - Samsung Galaxy S22 Ultra 256GB,

     - Samsung Galaxy S22+ 128GB,

     - Samsung Galaxy S22 128GB

they will receive as a gift the "Galaxy Buds+", worth 99 euros.

8. The total discount on each device depends on Mobile Plan chosen by the Subscriber and is available on all Epic’s selling points.

9. With the purchase of the above device, subscribers will benefit from the Offers “Summer Offer – Additional discount on the monthly fee for new contracts with number portability” & “Summer Offer – Additional discount on the monthly fee for contract renewals” depending on the case and as long as they meet the necessary criteria.

10. The offer is available at all Epic stores and at selected partner stores. Term 6 & 7 above does not apply to “Stephanis” partner stores.

11. The Offer requires Subscribers to accept the settlement of their monthly bill via Standing Order (Direct Debit).

12. Epic reserves the right to amend the terms and conditions of the Offer at any time. Any amendments will be posted on the official website.

13. These terms and conditions are supplementary and/or apply in addition to the terms and conditions for the purchase of a new device with monthly instalments as well as with the terms and conditions of the subscription contract.

1. The Offer “Summer offer - Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 01/07/2022 to 18/09/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Summer offer - Additional discount on the monthly fee for renewals” (hereinafter the "Offer") is available to existing Epic subscribers to 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 01/07/2022 to 05/09/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Additional discount on the monthly fee for new Online port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer will be available for all aproved subscription plan offers that will be placed online through www.epic.com.cy from the 06/05/2022 to 31/05/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 24 months, from the price of the current offer as per below:

4. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 24 month period of the contract.

5. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

6. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.

1. The Offer “Additional discount on the monthly fee for new port in contracts” (hereinafter the "Offer") is available to all new subscribers with number portability from another telecoms provider to Epic’s 5G Unlimited Max and 5G Unlimited Max Plus Mobile Telephony plans (hereinafter “the Plan”) for a minimum contract duration of 24 months.

2. The Offer is available from the 03/05/2022 to 31/05/2022 (“Offer Period”).

3. With the Offer, the subscribers will benefit with additional discount on the monthly fee for 12 months, from the price of the current offer as per below:

4. After the completion of the 12th month of the Plan, the Offer for Discount on the initial price of the Plan, will continue to apply for the remaining minimum subscription period, that is from the 13th month until the 24th month.

5. The Offer cannot be transferred to another plan, in the event that a subscriber wishes to change plan within the 12-initial month period of the contract.

6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.

7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract signed by the subscriber.