Enjoy high internet speeds and calls at home, with the reliable Epic network.
Combine your fixed telephony and internet plan with a mobile telephony plan, to create your own TriplePlay and receive a discount on your Internet & Telephony monthly fee, FOREVER!
- to your home or office -
*The monthly fee price of your plan is subject to a price adjustment on 1 February each year by the annual Consumer Price Index rate of inflation published by the Statistical Service in January that year. See here for more details.
Home & Go Internet
100GB for only €3.99/month to enjoy internet at your holiday home, on vacation, wherever and whenever you want.
With the Internet & Telephony service by Epic you enjoy high internet speeds from only €24.99 per month.
Choose the Internet & Telephony service by Epic that suits your communication needs best, and enjoy
All Internet & Telephony plans include:
Internet & Telephony Plus: If you call abroad often, then with only an extra €5 on the monthly fee, you can connect with an Internet & Telephony Plus plan that includes 300 minutes of airtime for calls to fixed lines of 12 international destinations (Greece, United Kingdom, United States of America, France, Germany, Italy, Spain, Denmark, Norway, Sweden, Netherlands, Belgium).
TriplePlay: Combine the Internet & Telephony service with an Epic Mobile Telephony Plan and receive a discount on Internet & Telephony plan FOREVER!
The monthly fee with discount, is the monthly fee of your fixed telephony and internet plan, with the discount you are entitled when you combine it with a mobile telephony plan. The mobile telephony monthly fee is charged separately.
Connect now with any Internet & Telephony Plan and get discount for the first 6 months!
Terms and Conditions for offer discount for 6 months:
1. The Epic Fiber Discount for 6 months Offer ("Offer") is available to all new Subscribers who enter into a twenty-four (24) month contract (“Commitment Period”) for any Internet & Telephony plan and are or simultaneously become subscribers of any Epic mobile telephony service plan (“Subscribers”).
2. The Offer is available for applications made between 21 December 2021 and 31 December 2023.
3. With the Offer, Subscribers obtain a discount on the monthly subscription fee of their Internet & Telephony plan for the first six (6) months of the Commitment Period and then monthly subscription is set to the initial price of the plan for the remaining Commitment Period, as set at Epic's website.
4. Upon expiration of the Commitment Period, the respective standard monthly subscription fees apply as they are posted in Epic’s website.
5. All prices include VAT.
6. The Offer can be applied for one connection for each postal code address and is terminated if the Subscriber changes plan and/or address for the Service.
7. In the event of change of plan or installation address, or disconnection (temporary or permanent) or transfer of ownership or cancellation, the Offer is automatically terminated, and the standard monthly subscription fees apply, as posted in Epic’s website.
8. Epic reserves the right, in its sole discretion, to reject any application.
9. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice. These terms and conditions apply in addition to the terms and conditions of the Internet and Telephony Service and any Additional Services and/or Offers of the Subscriber.
10. These terms and conditions apply in addition to the terms and conditions of the Internet and Telephony Service and any Additional Services and/or Offers of the Subscriber.
Connect with Internet & Telephony 30, 50, 80, 100 and get the Installation fee for FREE!
Terms and Conditions for free installation:
Connect now with any Internet & Telephony Plan and get 3 months FREE monthly fee!
Terms and Conditions for free installation:
Connect with ΜΤΝ at Home 16, ΜΤΝ at Home 20, ΜΤΝ at Home 30 or ΜΤΝ at Home 50 and get laptop, tablet or a smartphone on monthly instalments!
Terms & Conditions for device on monthly instalments
Terms & Conditions MTN at Home Student Offer with iPad
1. The specific offer for Apple iPad WiFi 6Gen 32GB* (hereinafter "the Device", with discount, is valid only for new orders for MTN at Home Plans 16, 20, 30 Mbps (hereinafter "the Service (s)"). Each Service enters into force upon the date which the Subscriber can access it. In the event that the Subscriber's connection with the MTN Services fails and/or that a connection for any reason is deemed as not possible, then the Terms and Conditions of this offer will not come into force and/or the offer will not be available to that Subscriber.
2. A prerequisite for the Subscriber to be considered a beneficiary for the offer is the acceptance of repayment of the monthly instalments of the offer through a Direct Debit Banking Order.
3. Monthly instalments for the Device are set to €15.10, independently on the MTN at Home plan the Subscriber has chosen, so that it covers the retail price of the Device in whole and/or in part price of the Device. The instalments duration has set to be 24 months.
4. In the event of a termination of a Subscription Service and/or contract termination, the offer is deemed terminated and the Subscriber will have to settle all remaining monthly installments of the Device with a once-off payment with the termination. The Subscriber will also have to pay all fees and other money due for the Services created up to the disconnection time as well as the administrative termination fee which is published on the MTN website www.mtn.com.cy.
5. If the Subscriber wishes to downgrade his/her MTN at Home Plan to a plan that does not provide the option of Device installments under clause 1 above, he/she will have to pay all remaining monthly installments of the Device at a one-off basis.
6. The present terms and conditions apply supplementary to the Terms & Conditions of ΜΤΝ at Home plans as published at MTN's website www.mtn.com.cy.
7. After the installation of the MTN at Home services, the legal subscriber of the Services has to visit any MTN Store or Distributor to activate monthly instalments and get the Device.
8. The offer is available from the 3rd of September 2018 and will run the 31st of January 2019.
* MTN has the right to replace specific Device with another of equal quality and/or price without prior warning. The present is not valid for the Subscribers who have already signed a contract for the specific Device.
Terms & Conditions for MTN at Home & MTN TV with TV Device offer
1. The specific offer for SAMSUNG 4K SMART LED TV UE43MU6122*, with discount, is valid only for simultaneous new orders for MTN at Home Plans 16, 20, 30 Mbps & MTN TV (hereinafter "the Service (s)"). Each Service enters into force upon the date which the Subscriber can access it. In the event that the Subscriber's connection with the MTN Services fails and/or that a connection for any reason is deemed as not possible, then the Terms and Conditions of this offer will not come into force and/or the offer will not be available to that Subscriber.
2. A prerequisite for the Subscriber to be considered a beneficiary for the offer is the acceptance of repayment of the monthly instalments of the offer through a Direct Debit Banking Order.
3. Monthly instalments may vary depending on the MTN at Home plan the Subscriber has chosen, so that it covers the retail price of the Device in whole and/or in part price of the Device and the instalments duration has set to be 24 months.
4. In the event of a termination of a Subscription Service and/or contract termination, the offer is deemed terminated and the Subscriber will have to settle all remaining monthly installments of the Device with a once-off payment with the termination. The Subscriber will also have to pay all fees and other money due for the Services created up to the disconnection time as well as the administrative termination fee which is published on the MTN website www.mtn.com.cy.
5. If the Subscriber wishes to downgrade his/her MTN at Home Plan to a plan that does not provide the option of Device installments under clause 1 above, he/she will have to pay all remaining monthly installments of the Device at a one-off basis.
6. The present terms and conditions apply supplementary to the Terms & Conditions of ΜΤΝ at Home plans as published at MTN's website www.mtn.com.cy.
7. After the installation of the MTN at Home & MTN TV services, device will be sent by courier in the address where the services are installed, upon arrangement with Subscriber.
8. Only the legal Subscriber of the services MTN at Home & MTN TV has the right to receive and collect the device upon delivery, after confirmation with identification and by signing a specific delivery document.
9. The Subscriber is exclusive responsible for the placing and the set-up of the TV device.
10. Regarding device, for the provision of technical guidance and fault reporting, subscriber must contact Samsung telephone centre on 8009-4000, free of charge (Monday-Friday 09:00-19:00 & Saturday 09:00-15:00).
11. Device has 2 years factory warrantee and for the convenience of the Subscriber, the terms of the warrantee are also posted on the MTN website www.mtn.com.cy.
12. The offer is valid from 23/05/2018 until 9/10/2018.
* MTN has the right to replace specific TV Device with another of equal quality and/or price without prior warning.
Select the Internet & Telephony contract plan that best serves your needs and connect now:
You will need your ID card and/or passport, and a proof of address document. In case you will transfer your existing internet connection from another provider to Epic, you will also need the last month’s invoice from the other provider.
Installation fee:
The installation fee for Internet & Telephony 10, 20, 30, 50, 80 & 100Mbps is €99. The payment of the installation fee can be divided in 24 monthly instalments.
Additional telephone line: The plans include (1) telephone number. You can add a second number to your line with only €2 extra on your monthly fee and €40 connection fee (once-off).
Internet & Telephony Plus: If you call abroad often, then with only an extra €5 on the monthly fee, you can connect with an Internet & Telephony Plus plan that includes 300 minutes of airtime for calls to fixed lines of 12 international destinations.
In the case of service termination, the cost for not returning the equipment is: €58
National call rates
charge per minute | |
---|---|
To Epic fixed telephony lines | €0.0300 |
To Epic mobile telephony lines | €0.0400 |
To fixed telephony lines of other providers | €0.0300 |
To mobile telephony lines of other providers | €0.0500 |
For International call rates click here (Valid until May 15th, 2019) and here (Valid from May 15th, 2019).
All above prices include VAT
For subscription contracts completed before 4/2/2022 the following Terms & Conditions apply.
Terms & Conditions of the Subscription Contract from 19/06/2020 until 3/2/2022
For subscription contracts completed from 4/2/2022 the following Terms & Conditions apply.
Terms & Conditions Of The Subscription Contract from 4/2/2022
You can find out more about the inflation price adjustment here.
Terms & Conditions of Internet & Telephony plans
Terms & Conditions of Epic at Internet & Telephony Plus plans
Terms & Conditions of TriplePlay
Συμπληρωματικοί όροι και προϋποθέσεις απο 5/5/2017
Οι παρόντες όροι και προϋποθέσεις ισχύουν από τις 05.05.2017 συμπληρωματικά των ορών και προϋποθέσεων για την παροχή υπηρεσιών ηλεκτρονικών επικοινωνιών των Epic at Home πλάνων σταθερής τηλεφωνίας και internet («η Συμφωνία»).
Terms & Conditions of the Subscription Contract from 25/05/2018 until 18/06/2020
Terms & Conditions of the Subscription Contract until 24/05/2018
You may choose one of the Internet & Telephony plans made available by Epic, depending on the telecommunication needs you wish to cover. You will find more information on the plans here.
You will choose the plan according to the internet speed you wish to have. If you do not already know what you need, our personnel at all Epic Stores, the Telesales Department at 159 or associates' stores will help you find the answers to all your questions.
You do not have to change your existing number. You may keep it and simply transfer your line to Epic. You only have to select an Internet & Telephony plan and Epic will take care of the rest.
The main feature of the Internet & Telephony plans is the fact that you can enjoy calls from your fixed line to all fixed & mobile lines all over Cyprus, whether these are Epic subscribers or not with low rates. Of course, there are some restrictions concerning calls abroad, calls to premium rate numbers and calls to short and special numbers. You will also enjoy unlimited and fast internet access at home, with Epic’s high-speed network.
No. These services are included in your plan. Your plan includes telephone services free of charge (call forwarding, call waiting, caller ID, voicemail, etc.), free provision of high standard equipment and its installation, which will be carried out by our trained personnel and many more.
The free telephony services included in your plan and the codes to activate or deactivate them using your phone are:
Telephony service | Activation code | Deactivation code |
Call forwarding | *#*21 | *##21 |
Caller ID | Active by default | By calling 136 |
Voicemail | *#*211 | *##211 |
Call waiting | *#*43 | *##43 |
Call return | *#*69 | *##92# |
Of course! Epic will make all necessary arrangements so that you may connect.
There are several options in order to subscribe to one of the Epic Internet & Telephony plans:
Epic provides nationwide coverage. You only have to choose the plan that serves your needs and epic will take care of the activation, the transfer of an existing line or the installation of a new line.
Of course! This will also be to your benefit since by creating TriplePlay (fixed, mobile telephony and internet), you will get a discount on the monthly fee of your fixed line, FOR EVER!
The process is completed within 15 working days. In the event of any delays, Epic will inform you in a timely manner about such a possibility. This may be the case if there are delays due to external factors that are out of Epic’s control, such as rejection of a portability application by the current provider, incomplete documentation, etc.
You can as long as you connect your own equipment to the modem provided by Epic. It will be necessary, though, to make all required arrangements and for that, you should contact the Epic Call Center by calling 136.
For any information or billing matters, you may contact the Call Center by calling 136 or visit any of the Epic Stores all over Cyprus.
For any information concerning technical matters, you may contact our Call Center by calling 136.
It is easy to record your number in the directory. Contact out Call Center at 136 or visit any Epic store and provide your identity card.
No. You may use your telephone line and surf the internet at the same time, without the quality of the telephone service being affected.
FRITZ! Box 7360 is provided. It is the ideal option for a domestic network, since it combines a high-performance ADSL modem and a router in one single device. Moreover, it has an advanced telephone system and it may be used as a media server. It also offers the option of forwarding faxes via e-mail and plenty of other functions.
Note: In order to be able to enjoy proper functioning of the above services, specific devices are required.
All Internet & Telephony services are provided with a Static IP.
Voice over IP (VoIP) refers to a group of protocols/technologies, that offer voice exchange in real time through the internet.
The speed of access to the internet always depends on many factors such as the distance between your house and the internet substation, the quality of the in-building wiring of your house, as well as other unforeseen factors.
No. It is not possible to provide the services when electricity is interrupted.
If you wish to restart your modem, simply disconnect the power cable and then connect it back again.
You can contact our Call Center at 136 and a service representative will gladly assist you in opening the ports you wish.
Yes. Simply provide us your e-mail and you will receive your electronic bill as early as the next month. Click here for more information.