Stolen Handsets
Was your phone stolen?
Find out what you need to do.
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If your handset is stolen, you should follow the following steps to maximize the possibilities to be found by the police:
Submit the "Certificate of Loss” that will be issued by the police and present your ID card at any epic Store
*IMEI (International Mobile Equipment Identity) is a unique 15-digit number. This means that the IMEI numbe is different for each device.
There are 3 ways to find out what your handset’s IMEI is:
By dialling *#06#. The IMEI number will appear on the screen.
For BlackBerry devices the IMEI can be found at "Options" -> "Status".
On the sticker at the back side of the device, underneath the battery.
On the handset’s box.