Enjoy high internet speeds and calls at home, with the reliable Epic network.
Combine your fixed Home Internet plan with a mobile telephony plan, to create your own TriplePlay and receive a discount on your Home Internet monthly fee, FOREVER!
- to your home or office -
You must register your number by December 8th, otherwise your connection will be deactivated.
Registration is mandatory by law.
Home & Go Internet
100GB for only €3.99/month to enjoy internet on vacation, wherever and whenever you want.
You may choose one of the Home Internet plans made available by Epic, depending on the telecommunication needs you wish to cover. You will find more information on the plans here.
You will choose the plan according to the internet speed you wish to have. If you do not already know what you need, our personnel at all Epic Stores, the Telesales Department at 159 or associates' stores will help you find the answers to all your questions.
The main feature of the Home Internet plans is the fact that you can enjoy unlimited and fast internet access at home, through Epic's fast speed internet network.
Additionally, you can add Fixed Telephony, to be able to enjoy calls from your fixed line to all fixed & mobile lines all over Cyprus, whether these are Epic subscribers or not with low rates. Of course, there are some restrictions concerning calls abroad, calls to premium rate numbers and calls to short and special numbers.
Fixed Telephony is optional as add-on service on Home Internet plans. In case you need a fixed telephone number you must add it.
You do not have to change your existing number. You may keep it and simply transfer your line to Epic. You only have to select a Home Internet plan, add Fixed Telephony and Epic will take care of the rest.
Yes. Each telephone number is charged separately and respective fee is clearly shown in monthly invoice.
Your plan includes telephony services free of charge (call forwarding, call waiting, caller ID, voicemail, etc.), free provision of high standard equipment and its installation, which will be carried out by our trained personnel and many more.
The free telephony services included in your plan and the codes to activate or deactivate them using your phone are:
| Telephony service | Activation code | Deactivation code |
| Call forwarding | *#*21 | *##21 |
| Caller ID | Active by default | By calling 136 |
| Voicemail | *#*211 | *##211 |
| Call waiting | *#*43 | *##43 |
| Call return | *#*69 | *##92# |
Of course! Epic will make all necessary arrangements so that you may connect.
There are several options in order to subscribe to one of the Epic Home Internet plans:
Epic provides nationwide coverage. You only have to choose the plan that serves your needs and epic will take care of the activation, the transfer of an existing line or the installation of a new line.
Of course! This will also be to your benefit since by creating TriplePlay (fixed, mobile telephony and internet), you will get a discount on the monthly fee of your fixed line, FOR EVER!
The process is completed within 15 working days. In the event of any delays, Epic will inform you in a timely manner about such a possibility. This may be the case if there are delays due to external factors that are out of Epic’s control, such as rejection of a portability application by the current provider, incomplete documentation, etc.
You can as long as you connect your own equipment to the modem provided by Epic. It will be necessary, though, to make all required arrangements and for that, you should contact the Epic Call Center by calling 136.
For any information or billing matters, you may contact the Call Center by calling 136 or visit any of the Epic Stores all over Cyprus.
For any information concerning technical matters, you may contact our Call Center by calling 136.
It is easy to record your number in the directory. Contact out Call Center at 136 or visit any Epic store and provide your identity card.
No. You may use your telephone line and surf the internet at the same time, without the quality of the telephone service being affected.
FRITZ! Box 7360 is provided. It is the ideal option for a domestic network, since it combines a high-performance ADSL modem and a router in one single device. Moreover, it has an advanced telephone system and it may be used as a media server. It also offers the option of forwarding faxes via e-mail and plenty of other functions.
Note: In order to be able to enjoy proper functioning of the above services, specific devices are required.
All Internet & Telephony services are provided with a Static IP.
Voice over IP (VoIP) refers to a group of protocols/technologies, that offer voice exchange in real time through the internet.
The speed of access to the internet always depends on many factors such as the distance between your house and the internet substation, the quality of the in-building wiring of your house, as well as other unforeseen factors.
No. It is not possible to provide the services when electricity is interrupted.
You can contact our Call Center at 136 and a service representative will gladly assist you in opening the ports you wish.
If you wish to restart your modem, simply disconnect the power cable and then connect it back again.
Yes. Simply provide us your e-mail and you will receive your electronic bill as early as the next month. Click here for more information.
*The monthly fee of your plan is subject to a price adjustment on 1 February each year by the annual Consumer Price Index rate of inflation published by the Statistical Service in January that year. See here for more details.
With the Home Internet service by Epic you enjoy high internet speeds from only €24.99 per month.
Choose the Home Internet plan by Epic that suits your communication needs best, and enjoy UNLIMITED internet with the high internet speeds of the epic network.
Add up to 2 fixed telephone lines, with the capability to keep your existing telephone number, and enjoy free Fixed Telephony services, such as:
Telephony Plus: If you call abroad often, you can connect with a Telephony Plus plan that includes 300 minutes of airtime for calls to fixed lines of 12 international destinations (Greece, United Kingdom, United States of America, France, Germany, Italy, Spain, Denmark, Norway, Sweden, Netherlands, Belgium).
TriplePlay: Combine the Home Internet service with an Epic Mobile Telephony Plan and receive a discount on Home Internet plan FOREVER!
The monthly fee with discount, is the monthly fee of your internet plan, with the discount you are entitled when you combine it with a mobile telephony plan. The mobile telephony monthly fee is charged separately.
For Non-Commercially available offers, click here
Select the Home Internet contract plan that best serves your needs and connect now:
You will need your ID card and/or passport, and a proof of address document. In case you will transfer your existing internet connection from another provider to Epic, you will also need the last month’s invoice from the other provider.
Installation fee:
The installation fee for Home Internet 10, 20, 30, 50, 80 & 100Mbps is €99. The payment of the installation fee can be divided in 24 monthly instalments.
Fixed Telephony Service: Add up to 2 fixed telephone lines, with the capability to keep your existing telephone number:
Telephony Plus: If you call abroad often, then with only an extra €5 on the monthly fee, you can connect with a Telephony Plus plan that includes 300 minutes of airtime for calls to fixed lines of 12 international destinations.
The change of the fixed internet plan to another fixed internet plan (downgrade) within the 24month subscription, is subject to a charge of €20.00
In the case of service termination, the cost for not returning the equipment is: €58
National call rates
| charge per minute | |
|---|---|
| To Epic fixed telephony lines | €0.0600 |
| To Epic mobile telephony lines | €0.1000 |
| To fixed telephony lines of other providers | €0.0600 |
| To mobile telephony lines of other providers | €0.1000 |
For International call rates click here (Valid until May 15th, 2019) and here (Valid from May 15th, 2019).
All above prices include VAT
For subscription contracts completed before 4/2/2022 the following Terms & Conditions apply.
Terms & Conditions of the Subscription Contract from 19/06/2020 until 3/2/2022
For subscription contracts completed from 4/2/2022 the following Terms & Conditions apply.
Terms & Conditions Of The Subscription Contract from 4/2/2022
You can find out more about the inflation price adjustment here.
Terms & Conditions of Home Internet plans
Terms & Conditions of Home Internet Plus plans
Additional Terms & Conditions from 5/5/2017
Terms & Conditions of the Subscription Contract from 25/05/2018 until 18/06/2020
Terms & Conditions of the Subscription Contract until 24/05/2018
