Up2U 10

How can I check and change my credit limit?
You can check and change your credit limit without any charge and at any time with the following ways:

1. Call *136#  and follow the instructions. Through the menu you will be able to check your credit limit, check the remaining balance of your current credit limit and also change that limit
2. Send an SMS to 8555
   
   • To check your credit limit send Limit to 8555
   • To check your remaining balance of your current credit limit send Balance to 8555
   • To change your credit limit send Change to and your new credit limit to 8555
   • For information on the service send Info to 8555

The subscribers will be able to apply any credit limit with 1 euro step (€11, €12, €13, €14 etc.). Subscribers cannot change their limit with decimal value – e.g. €11.50 or €20.45.

If I exceed my credit limit can I still use my line?
You can continue using your line if you wish to, even when you exceed your credit limit. All you need to do is top-up your account with airtime or SMS top-up cards. To find out your available balance after your top-up, call 2020 or *202# or epic Call Center at 136.

• All national call charges are quoted by the minute and are charged per 20-second increments

• International Calls Charges

• Roaming Charges

Call Charges

 SMS & MMS Charges

International Calls Charges

Roaming Calls

*Call charges are quoted by the minute and are charged per 20-second increments.

Connect to Up2U 10 and take advantage of our offer for a discount on your monthly fee or a discount on a device!

Discount on Monthly Fee for 18 Months

Discount on Device

Clarifications

1. Up2U 10 plan has a minimum contract duration of 12 or 18 months.

2. The subscribers can benefit from a discount on their monthly invoice. The discount is determined by the minimum period of the subscription contract

3. One-off connection fee of €9.99 for every new contract, charged on the first monthly bill.

4. The terms and conditions of the subscription contract applies for Up2U 10 contracts.

New Subscribers:  € 150
Existing Subscribers: Minimum € 150 / Maximum*: The average of the most recent 4 invoices multiplied by 2.

*Example of the maximum  credit limit of an existing subscriber: If the 4 most recent invoices of an existing subscriber were: €120, €165, €240 and €170, then their average amount is multiplied by 2 to give us the new credit limit of the specific subscriber,

i.e. [(€120 + €165 + €240 + €170) : 4] Χ 2 = €347.50.

Notes:
1)      Above prices do not include V.A.T
2)      “New subscriber” is considered the subscriber whose line has not yet completed 4 calendar months since the activation of his/her line.
3)      “Existing subscriber” is considered the subscriber whose line has completed the first 4 calendar months since the activation of his/her line.

Maximum*: The average of the most recent 4 invoices multiplied by 2.

Mobile Internet offer for Up2U 10 subscribers

Now, the Up2U 10 subscribers can enjoy internet on their smartphones, with a discount on the mobile internet plan they will select.

Choose the Mobile Internet plan that suits your needs and start surfing!

All above prices include VAT.

To find out more about the Mobile Internet plans, click HERE.

Terms & Conditions

1. The offer is valid from 07/08/2017 until  30/04/2021 and applies only for Up2U 10 subscribers that activate a new Mobile Internet Plan with a minimum duration of 18 months.
2. The standard subscription terms and conditions of the Mobile Internet Plans apply.
3. epic reserves the right to amend the present terms and conditions of the offer.