Information concerning the automatic WiFi SSID (network name) change at home or the office.
- to your home or office -
After the recent name change of our company to epic, we will proceed to change the modem’s WiFi name (SSID) for all Internet & Telephony subscriptions, over the next few weeks. Affected customers will be notified accordingly depending on the date the change will occur.
Who is affected:
Internet & Telephony Subscribers who are currently using their modem’s factory-default values (SSID: MTN WIFI XXXX).
Following the SSID name change, all WiFi devices (mobile phones, tablets, laptops, etc) will have to be reconnected to the new SSID name: epic WiFi XXXXX.
Password will remain the same.
- If you did not change your password: retrieve it from the back of the modem with the indication WPA2 (as illustrated below).
- If you changed your password: use your custom password (if you do not remember it contact our call center for assistance).
Who are not affected:
Internet & Telephony Subscribers who have changed their SSID to a custom name.
In case you need any further assistance, please contact 136 and our call center representatives will be happy to assist you.
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