As part of our company’s recent name change, the mtnmail.com.cy domain will cease to exist. More specifically, on January 31st, 2020 all mtnmail.com.cy email accounts will be terminated.
The accounts have already been migrated to epicmail.com.cy and we recommend that all users follow the below instructions the soonest possible so as to ensure the continued smooth operation of their email accounts after the termination of the mtnmail.com.cy accounts. We also recommend that users notify their contacts about their email address change.
Note that until January 31st, 2020 users will still be able to access and use their existing email account (mtnmail.com.cy) but we strongly advise that they start using their new, epicmail.com.cy email. It should also be noted that all incoming @mtnmail.com.cy emails will also be delivered to the respective @epicmail.com.cy email so there should be no concern about missing emails.
Below is a quick overview of the settings that need to be changed in your email client (highlighted in yellow). These settings changes must take place by January 31st, 2020. You can ignore these changes if you are only using webmail in order to access your account.
|Incoming email server (POP3/IMAP)||in.mtnmail.com.cy||in.epicmail.com.cy|
|Incoming mail server ports||
110 (POP3) / 143 (IMAP)
|110 (POP3) / 143 (IMAP)|
|Outgoing email server||smtp.mtnmail.com.cy||smtp.epicmail.com.cy|
|Outgoing mail server ports||25 /465 / 587||25 / 465 / 587|
If you are accessing your email through webmail, please make note of the new url: https://epicmail.com.cy/web/epic/mail_login.html
Important to note:
1. No existing emails will be lost or deleted (even after January 31st, 2020).
2. Your email password does not change.
For additional assistance, please contact our call center at 136.
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