Amendments to charges for Fixed Telephony services

 From 1st October 2025 (“Effective Date”), the following changes will be applied:

1.   For existing Home Internet and Epic Fiber plans, there will be changes relating to the provision of fixed telephony line as follows:

2.   All customers receiving full discount on the monthly fees of their Home Internet or Epic Fiber plan, will receive a full discount on the monthly fee of the 1st telephone line for the same period as well. Any subsequent telephone line will be charged as per the new rates.

Notes: 

(1)  All rates include VAT 19%.  

(2)  The new charges will be published on epic’s website at www.epic.com.cy from the day Effective Date. 

(3)  In case a subscriber does not accept all or any of the amendments above, he/she has the right to terminate the agreement without any penalty, except from any remaining instalments for the purchase of terminal equipment, any outstanding amounts that pertain to monthly fees or any additional services, any remaining instalments for the installation fee, equipment non-return fees, and/or any other owed amounts, which, in the event of termination, shall become immediately due and payable), within thirty (30) days from the date of the present announcement, by notifying epic in writing stating that the reason of termination is the non-acceptance of the amendments. 

(4)  For full terms and conditions visit www.epic.com.cy and for more information you can call Epic Call Center at 136.