We accept
Secure shopping with
FREE DELIVERY
- to your home or office -
- to your home or office -
You must register your number by December 8th, otherwise your connection will be deactivated.
Registration is mandatory by law.
Welcome to an Epic family!
Delivering the best customer support has always been high on our priorities. That's why we would like to introduce you to your own support team; “My Epic Team”.
“My Epic Team” is exactly what it sounds: a highly trained and specialized call center support team, dedicated to you based on your area of residence.
Your team is available by calling 136 or 131 (for corporate connections) free of charge from your Epic line, Monday to Friday 8:00 - 22:00 and Saturday,Sunday and public holidays, 8:00 - 20:00, and is ready to respond promptly and effectively to all your requests, by providing advice and solutions that fully meet your communication needs, as well as specialized information such as:
Availability of new services in your areaNetwork status such as upgrade/maintenance worksService installation statusAvailability of devices in a store in your areaPick-up points of a repaired devicePoints of sale/service
Meet your own support team, “My Epic Team”
Your opinion matters!
The satisfaction index regarding the level of service that our subscribers receive from our representatives reaches 90%.
Share with us your experience by completing the online questionnaire that you will receive by SMS upon completion of your telephone communication with 136 or 131.
We promise to always deliver a Great Network and Great Value, offering you the best communication experience and the best customer support.
Enjoy the journey with the #1 mobile network in test!
