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With Epic's Wi-Fi Calling service, your communication never stops. Your smartphone automatically connects to any Wi-Fi network when mobile signal may be weak, allowing you to make and receive calls with top-quality sound, overcoming any physical barrier.
What you get:
Complete indoor coverage: Ideal for basements and hard-to-reach indoor locations where the building’s architecture limits mobile network coverage.
No extra cost: The service is available free of charge to all Epic mobile contract and prepaid subscribers.
Seamless experience: Are you on a call at home via Wi-Fi and heading out? Your call automatically transfers to Epic’s 4G/5G network without interruption.
All you need is a compatible device and a Wi-Fi connection to enjoy crystal-clear communication anywhere.
Wi‑Fi Calling is available to all Epic Mobile subscribers, including both postpaid and prepaid customers. A compatible VoLTE & Wi‑Fi Calling device, latest software, Wi‑Fi internet connection, Wi‑Fi Calling enabled and an Epic VoLTE-enabled SIM.
A compatible VoLTE & Wi‑Fi Calling device, latest software, Wi‑Fi internet connection, Wi‑Fi Calling enabled and an Epic VoLTE-enabled SIM.
No, Wi-Fi Calling is free of charge. Calls and SMS are charged according to your existing mobile plan.
No, your phone will switch automatically without interrupting the call.
No, it is only available while you are in Cyprus.
No, please use the mobile network for emergency calls. Our team will guide you through a seamless and efficient registration process.
No, it uses your Wi‑Fi internet connection.
You will see 'Wi‑Fi Calling' or a Wi‑Fi phone icon in the status bar.
Your device may not support it, software may be outdated, it may be disabled or your Wi‑Fi network may have restrictions.
Yes, if Wi‑Fi is enabled.
In many indoor locations, yes. A strong Wi‑Fi connection can provide clearer and more stable call quality than weak mobile signal.
You can deactivate it at any time from your phone settings.
