- to your home or office -
Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.
At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!
Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.
The role:
We are currently looking for an Indirect Sales Administrator to join our team in Nicosia on an 1-year fixed-term contract. The successful candidate will be responsible to implement the sales plan and procedures of the Indirect Sales department, in order to achieve the departmental sales targets.
Your Responsibilities:
• Process production for both mobile and fix services.
• Process submission and e-contract application.
• Process performance reports.
• Problem solving - follow up and resolve customer complaints through customer service.
• Conducting customers to resolve rejected contracts.
• Use with excellence epic software to accommodate day to day tasks.
• Keep control of stock levels of sim cards and POS materials.
• Prepare customer contract envelopes
• Receive envelopes from couriers
• Submit the contract and send them to NP or Activation
• Create contracts
Our proposition:
• Competitive remuneration package
• Annual bonus scheme
• 13th salary
• Attractive benefits with comprehensive medical and life insurances and provident fund
• Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 120 euros
• Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector
Your Profile:
• Diploma and / or University Degree preferably on Business Administration
• One-year Sales Accounts management experience would be considered as an advantage
• Strong commitment to help sales team meet and exceed goals, deadlines, and commitments.
• Very good command of Greek and English language both oral and written
• Ability to resolve problems
• Ability to work with teams to resolve customer issues and conflicts.
• Must be a mature business professional who does not require oversight and day to day management.
• Candidate must be able to follow the company’s code of conduct
• Must be able to work with teams
• Understanding of services and products
• Basic knowledge of Fixed and GSM technology and services
Interested to join a team of passionate professionals? Apply now! Send your CV to career@epic.com.cy stating the job title in the subject line.