Epic Device Insurance

Device Insurance service is available at all Epic Stores and through Epic eStore.

For Epic contract plan subscribers: the insurance covers the first 36 months and the monthly fee is set based on the retail price of the device. Connect today and get the first month for FREE!

 If you are not an Epic contract plan subscriber: The insurance covers the first 12 months from the date of purchase, and the customer will be asked to pay the insurance fee upfront.

 For Epic Contract Plan Subscribers:

1. Epic offers the possibility to its subscribers to secure their Smartphone device (the “Device”) via a third insurance company (the “Insurance Company”).
2. The Subscriber has to sign a 36-months Insurance Agreement with the Insurance Company (the “Insurance Agreement”). During the 36 months period, the subscriber may proceed with numerous claims, provided that the terms and conditions of the Insurance Agreement apply.
3. The insured risks, damages and the exceptions are mentioned in detail within the Insurance Agreement, which you can review HERE.
4. The Insurance Agreement’s monthly charges are going to be paid through subscriber’s monthly invoice.
5. In case the subscriber did not settled his/her monthly invoices and his/her line has been bared out, then the Insurance Agreement is paused and the Device is no longer covered under the Insurance Agreement. When the subscriber proceeds with the payment of the due invoices, then the Insurance Agreement will be also activated.
6. In case the subscriber did not settled his/her monthly invoices and his/her line has been suspended, then the Insurance Agreement is automatically cancelled and the Device is no longer covered under the Insurance Agreement.
7. If the subscriber wishes to proceed with cancellation of the Insurance Agreement he/she has to inform epic accordingly.
8. The present terms and conditions apply supplementary to the terms and conditions of the Insurance Agreement.

If you are not an Epic contract plan subscriber:

1. Epic offers the possibility to its customers to insure their Smartphone device via a third insurance company (the “Insurance Company”).
2. The customer has to sign a 12-months Insurance Agreement with the Insurance Company (the “Insurance Agreement”). During the coverage period, the customer may proceed with numerous claims, provided that the terms and conditions of the Insurance Agreement apply.
3. The insured risks, damages and the exceptions are mentioned in detail within the Insurance Agreement, which you can review HERE.
4. Insurance fee should be paid upfront at the time of signing the insurance agreement. 
5. Signing of the insurance agreement should take place at the time of the device purchase.
6. The present terms and conditions apply supplementary to the terms and conditions of the Insurance Agreement.