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Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.
At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!
Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.
The role:
We are currently accepting job applications for an Indirect Sales Administrator. The successful candidate will be responsible to implement the sales plan and procedures of the Indirect Sales department, in order to achieve the departmental sales targets.
Your Responsibilities:
• Process production for telecommunication services in the required systems.
• Manage and update performance reports.
• Problem solving - follow up and resolve customer complaints
• Conducting customers to resolve not successful orders.
• Keep control of stock levels of sim cards and POS materials.
• Prepare customer orders to be send out
• Process completed orders received
• Complete orders in the required systems and manage related documentation
Our proposition:
• Competitive remuneration package
• Annual bonus scheme
• 13th salary
• Attractive benefits with comprehensive medical and life insurances and provident fund
• Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 120 euros
• Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector
Your Profile:
• Diploma and / or University Degree preferably on Business Administration
• One-year Sales Accounts management experience would be considered as an advantage
• Strong commitment to help sales team meet and exceed goals, deadlines, and commitments.
• Very good command of Greek and English language both oral and written
• Ability to resolve problems
• Ability to work with teams to resolve customer issues and conflicts.
• Must be a mature business professional who does not require oversight and day to day management.
• Candidate must be able to follow the company’s code of conduct
• Must be able to work with teams
• Understanding of services and products
• Basic knowledge of Fixed and GSM technology and services
Interested to join a team of passionate professionals? Apply now! Send your CV to career@epic.com.cy stating the job title in the subject line.