The role:
We are currently looking for a talented Revenue management Senior Expert. The successful candidate will be responsible for billing system and related integrated systems and interfaces support, development and planning.
Responsibilities:
• Administrate, support, troubleshoot and maintain billing systems
• Analyze, troubleshoot, and resolve issues reported by the team
• Analyzing business processes for sub-optimal performance, communicating findings clearly and effectively and working with cross functional teams to make recommendations for improvement
• Providing technical assistance for operation, configuration implementation and maintenance procedures for the Billing Systems and services.
• Participate in trainings and meetings with other departments and study the functionality and evolution of Billing.
• Leading migration project to new billing system
• Leading data correction and migration to new billing/CRM systems
• Support finance team in new requirements and production issues
• Work with existing/new systems vendors for production support and new requirements implementation
• Managing bill cycles and related billing activities to secure quality and timing invoices
• Maintaining system stability and agreed team SLAs
• Maintain, monitor and enhance existing billing related processes
• Handle external services partners
• Implement new business requirements
• Handle required integrations with surrounding systems
• Working across teams to clearly define and document business process requirements and priorities
Experience/Knowledge:
• University degree in Computer Science, Engineering, Information Technology or related field
• 8+ years of experience in Business Support Systems
• 4+ years of experience in billing systems
• Excellent knowledge of billing, payment and financial booking
• Excellent knowledge of SQL, PL-SQL
• Good knowledge of nonSQL DBs
• Good Knowledge of Java or any other programming language will be considered as an advantage
• Excellent analytical skills
• Excellent verbal and written communication skills
• Self-motivated
• Fluency in both written and spoken English
Applications
All interested candidates should send their CVs to career@epic.com.cy stating the job title in the subject line. Applications close on 28 October 2020.
